The Pacesetter Awards program celebrates its 10th anniversary with an impressive lineup of 17 outstanding honorees. Co-sponsored by CUSTOM HOME and the National Association of Home Builders' Custom Home Builders Committee, the Pacesetter Awards honor the highest achievers in the business of building custom homes. The winners were chosen by the magazine's editors for their excellence in one of six categories that reflect the critical areas custom builders must excel in if they are to run successful businesses. The categories are marketing, management, customer service, design, production, and innovation.

Each member of the Pacesetter class of 2004 is a standout in one of these categories.

All of them bring commitment, creativity, and professionalism to the business of custom home building. Their stories show what it takes to be the best in the business.

Production
David Baud / Baud Builders

Customer Service
Bruce A. Burr / Alden Custom Homes

Design
Frank Neely / Neely Design Associates

Design
Andy and Emily Rosenthal / Rosenthal Homes

Production
Larry Weinberg and Josh Baker / BOWA Builders Inc.

Marketing
John Caletti / Caletti Construction

Design
Gordon Stein / GordonRoss

Marketing
Richard Ruvin / Artisans & Trades Inc.

Customer Service
Andrew B. Phillips and Arthur P. Lenard / Hill Country Integrity Homes

Marketing
Bill Grant / Bill Grant Homes

Design
Steve and Betty Nickel / The Portfolio Group

Customer Service
Michael Cook / Heritage Homes Inc. of Michigan

Customer Service
Keith Shelly / Shelly Home Company